Group Benefits Customer Service
Marshall & Sterling Insurance Benefits Program is a benefits resolution contact center that can field ALL of your employee inquiries. This takes the administrative burden off your desk and allows employees to get back to work.- Dedicated employee and HR service team
- Health Advocacy services for all lines of coverage
- Complicated claim, and eligibility service
- Prescription Drug Coverage/Reimbursements
- Dependent Eligibility Verification
- ID Card Replacement
Contact us today should you need to speak with one of our Group Benefits service professionals.
POUGHKEEPSIE OFFICE
Krystal McPhee
Senior Customer Service Representative
845-454-0800 x2464
kmcPhee@marshallsterling.com
YORKTOWN HEIGHTS OFFICE
Carolyn Cullaro
Senior Customer Service Representative
914-962-1188 x2483
ccullaro@marshallsterling.com
Kirsten MacKey
Assistant Customer Service Representative
914-962-1188 x2485
kmacKey@marshallsterling.com
GLENVILLE OFFICE
Robert Cassella
Regional Manager Upstate
518-782-9505 x2187
rcassella@marshallsterling.com
Click here for a complete Group Benefits employee directory.
