CLAIMS emergencies

Report a claim for your horse

DO

• Report a loss immediately
• Notify the company in advance if a horse is going to undergo any sort of veterinary 
 procedure, medical or surgical, whether the procedure is covered or not, including, but not limited to, castration
• Contact your veterinarian
• In the event of a mortality claim, make arrangements for a necropsy–as one will likely be required by the insurance company
• Call police immediately in cases of theft, shootings, or vehicular involvement

DON’T

• Have the horse destroyed without the insurance company’s consent
• Have the horse removed prior to having an autopsy completed
• Neglect to file a police report if one is required

Mortality and medical policies

Depending on who you are insured with, we’ve listed contact information to assist you in providing prompt notice to your carrier.

Equine liability and/or farm insurance policies

If an incident has occurred that you believe could lead to a claim with regard to your Liability and/or Care, Custody and Control policy/policies, do NOT admit fault. Make sure to take relevant photos, contact the insurance company immediately, and write down all details of the event as soon as possible.

If you have suffered property damage, make sure to take all steps necessary to immediately mitigate any additional damage to your property, take relevant photos of the damage, and as with any claim situation, make sure to contact the claims office immediately.