Claims Procedures

To Report A Mortality, Medical or Surgical Claim:

In the event of illness, injury, accident, or mortality of the insured animal, it's required that you report to your claims department.

Please try to have your policy number and veterinarian’s name and phone number available when you call. If your horse dies, a necropsy is required to determine the cause of death.

• Adjuster: Berkley Equine & Cattle
  If your insurance policy begins with "QAM", please call Berkley Equine & Cattle Claims: (833)734-6365 or (859)300-8035
• Adjuster: Great American
  If your insurance policy begins with "AMP", please call Great American Insurance Group: (800)331-0211 or (352)369-4174
• Adjuster: American Reliable
  If your insurance policy begins with "EMP", please call Hay's Adjusting Services, LLC: (859)788-5006
• Adjuster: American Equine Insurance Group
  If your insurance policy begins with "EMP", please call A.E.I.G.: (800)783-9418
• Adjuster: HDI Global
  If your insurance policy begins with "EQD", please call HDI Global: (312)456-6762

To Report A Liability or Property Claim:

• Adjuster: Berkley Equine & Cattle
  • To report a Liability Claim, contact Triton Management, LLC
    Email: claims@tritonclaims.com
    Phone: (888)965-2439
  • To report a Property Claim contact Berkley Equine & Cattle
    Email: claimsprop@berkleyequine.com
    Phone: (888)965-2439
• Adjuster: American Reliable
  If your insurance policy begins with "AEP" or "AEX", please contact American Reliable Claims
  Email: claims.first.notice@americanreliable.com 
  Phone: (800)245-1505