Employee Communications, Education, and Engagement

Reach, connect, and engage.

Educated employees increase the success of your plans. Our Communications and Engagement teams create custom materials so your employees can make informed decisions for themselves and their family members.

Depending on your needs, Marshall+Sterling offers:

• Open Enrollment Meetings, which can be in-person, via video or pre-recorded and on demand. We can also host meetings for clients who are onboarding employees outside of typical open enrollment periods.
  
  
• And when your employees have special needs, we can host Scheduled One-on-One Phone Consults to review personal questions, provide assistance for plan selection, or to assist with claims resolution.
  
  
• Benefit Guides inform employees how to use their benefits, including side-by-side plan comparisons, payroll contribution schedules, and member services information.
  
  
• For easy self-service, Marshall+Sterling offers an Online Benefits Portal where employees can manage all benefits under a single login, have access to a benefits strategy builder, as well as eligibility verification and other tools and resources. In addition, we offer plan access via a mobile app, text messaging, AI-driven chat, and other leading-edge features.
  
  
• To help you inform employees about market-specific topics, or educate them about related third-party providers, Marshall+Sterling also hosts tailor-made Benefits Seminars.