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12- and 15-passenger Van Accident Reporting

A 12- and 15-passenger van collision can be a stressful experience for everyone involved. It can be easy to feel overwhelmed and confused after a collision, but it is important that you stay calm.

There are several critical post-crash steps you need to keep in mind—steps that can help save lives, keep those involved safe and assist in simplifying your insurance claims process. Remember to do the following:

  • Step 1: Stop your vehicle. If you are involved in an accident and don’t stop, you may be subject to criminal prosecution.
  • Step 2: Call for emergency services for medical aid, if necessary.
  • Step 3: If medical aid is not necessary, call the authorities for any accidents or incidents that occur on public roadways so that the accident is reported and recorded with a police report. If an accident occurs on private property that causes property damage, speak with the owner of the property and your supervisor to determine next steps, but always document the damage by taking pictures and filling out the accident form to record what happened.
  • Step 4: Follow the instructions given to you by the 911 operator. Police or emergency personnel will arrive as soon as possible. Do not try to move anyone injured in the accident, as you may aggravate their injuries.
  • Step 5: Contact the company or organization and inform them that an accident has occurred.
  • Step 6: If it is safe to do so, get out of your vehicle. If you have access to a digital camera or cellphone, take pictures of the scene.
  • Step 7: When it is safe, move your vehicle to the side of the road and out of traffic. If your vehicle cannot be driven, turn on your hazard lights or use cones, warning triangles or flares, as appropriate.
  • Step 8: Use the attached form to record as much information about the accident as possible.
  • Step 9: Turn in all your accident documentation and pictures to your supervisor.

Remember, as difficult as it may seem, it is essential to remain calm. Refrain from arguing with other drivers and passengers. What’s more, do not voluntarily assume liability or take responsibility, sign statements regarding fault or promise to pay for damage at the scene of the accident.

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