We’re here to assist you with your needs.
Carli Patel
Account Manager
Cell: 845-745-5291
Office: 845-454-0800 Ext 2414
cpatel@marshallsterling.com
Contact Lisa to review coverages, exposures and policy placement or discuss concerns.
Nicole Escaravage
Client Service Specialist
Office: 845-454-0800 Ext 2322
nescaravage@marshallsterling.com
Contact Nicole for policy changes, coverage questions and general service.
Kelly Garunth
Assistant Client Service Specialist
Office: 845-454-2493 Ext 2339
kgarunth@marshallsterling.com
Kelly can help you with general service and billing inquiries.
Need to report a claim? Speak with your dedicated claim professionals:
Beth Lasko
Claims Manager
Office: 845-454-0800 Ext 2295
Cell: 845-233-0245
Contact Beth for initial claim reporting and guidance.
Paula Spengeman
Claims Client Service Specialist
Office: 845-454-0800 Ext 2831
pspengeman@marshallsterling.com
Paula can help you with claim processing and service questions.
Brandon Sutcliffe
Claims Client Service Specialist
Office: 845-454-0800 Ext 2325
bsutclliffe@marshallsterling.com
Brandon can help you with claim processing and service questions.
Madchen Knauss
Claims Assistant Client Service Specialist
Office: 845-454-0800 Ext 2337
mknauss@marshallsterling.com
Madchen can assist with glass, towing and comprehensive claims.
Carli is a Personal Lines Account Manager, managing client relationships, underwriting/evaluating risk exposures, and recommending appropriate coverage and remarkets to proper companies when necessary.
Prior to this role, Carli worked as an Account Executive where, in addition to the responsibilities listed above, she also handled billing and claims. She’s been in the insurance industry since 2017 with previous experience as a sales & pricing analysist and financial advisor.
She graduated from the University at Albany with a bachelor’s degree in mathematics and currently holds a broker personal lines license.
Carli lives in the Hudson Valley with her husband Nilay and son Aryan. Outside of the insurance world, she participates in New Windsor Community Day and Breast Cancer and Heart Association walks.
Contact Carli today to discuss your insurance needs!
