We’re here to assist you with your needs.
Cathy Moss
Account Manager
Office: 772-934-6688 Ext 2648
cmoss@marshallsterling.com
Contact Cathy to review coverages, exposures and policy placement or discuss concerns.
Patricia Benussi
Client Service Specialist
Office: 772-934-6688
pbenussi@marshallsterling.com
Contact Patricia for policy changes, coverage questions and general service.
Melvin Osorio
Assistant Client Service Specialist
Office: 845-454-0800 Ext 2561
mosorio@marshallsterling.com
Melvin can help you with general service and billing inquiries.
Nikoletta Agapakis
Assistant Client Service Specialist
Office: 845-343-2138 Ext 2786
nagapakis@marshallsterling.com
Nikoletta can help you with general service and billing inquiries.
Need to report a claim? Speak with your dedicated claim professionals
Beth Lasko
Claims Manager
Office: 845-454-0800 Ext 2295
Cell: 845-233-0245
Contact Beth for initial claim reporting and guidance.
Brandon Sutcliffe
Claims Client Service Specialist
Office: 845-454-0800 Ext 2325
bsutclliffe@marshallsterling.com
Brandon can help you with claim processing and service questions.
Madchen Knauss
Claims Assistant Client Service Specialist
Office: 845-454-0800 Ext 2337
mknauss@marshallsterling.com
Madchen can assist with glass, towing and comprehensive claims.

Cathy Moss is an account manager with Marshall+Sterling’s Personal Lines team in Downstate, NY. In this position she is responsible for policy placement and review of appropriate coverages and protection. She has been in the insurance industry for several years now and currently holds a personal lines license.
Reach out to Cathy for your insurance needs!