We’re here to assist you with your needs.
Diane Thompson
Account Manager
Office: 845-384-1100 Ext 1182
dthompson@marshallsterling.com
Contact Diane to review coverages, exposures and policy placement or discuss concerns.
Patricia Mattice
Client Service Specialist
Office: 518-589-9800 Ext 1101
pmattice@marshallsterling.com
Contact Patricia for policy changes, coverage questions and general service.
Madchen Knauss
Claims Manager
Office: 845-454-0800 Ext 2337
mknauss@marshallsterling.com
Contact Madchen for initial claim reporting and guidance.

Diane is an account manager with Marshall+Sterling’s Personal Lines team in Downstate, NY. In this position she is responsible for policy placement and review of appropriate coverages and protection. She has been in the insurance industry for years and currently holds a personal lines license.
Reach out to Diane for your insurance needs!