We’re here to assist you with your needs.
Marcy Rutchik
Account Manager
Cell: 845-518-6439
Office: 845-677-3434 Ext 2715
mrutchik@marshallsterling.com
Contact Marcy to review coverages, exposures and policy placement or discuss concerns.
Sara Debrosky
Client Service Specialist
Office: 845-331-2255 Ext 2773
sdebrosky@marshallsterling.com
Contact Sara for policy changes, coverage questions and general service.
Kayla Ortiz
Assistant Client Service Specialist
Office: 845-331-2255 Ext 2771
kortiz@marshallsterling.com
Kayla can help you with general service and billing inquiries.
Need to report a claim? Speak with your dedicated claim professionals:
Beth Lasko
Claims Manager
Office: 845-454-0800 Ext 2295
Cell: 845-233-0245
Contact Beth for initial claim reporting and guidance.
Paula Spengeman
Claims Client Service Specialist
Office: 845-454-0800 Ext 2831
pspengeman@marshallsterling.com
Paula can help you with claim processing and service questions.
Brandon Sutcliffe
Claims Client Service Specialist
Office: 845-454-0800 Ext 2325
bsutclliffe@marshallsterling.com
Brandon can help you with claim processing and service questions.
Madchen Knauss
Claims Assistant Client Service Specialist
Office: 845-454-0800 Ext 2337
mknauss@marshallsterling.com
Madchen can assist with glass, towing and comprehensive claims.

Marcy is a Personal Lines Account Manager, responsible for identifying clients’ insurance needs and making sure their assets are protected.
Prior to this role, Marcy worked at Marshall+Sterling as a Customer Service Specialist and has been in the insurance industry for 13+ years; with previous experience as a Commercial and Personal Lines producer at a large insurance group. She currently holds a P&C and broker’s license.
Outside of the insurance world, Marcy is a mom to two daughters, whose sports and activities keep her busy. Reach out to Marcy with your insurance needs!